How to Prevent Emails from enquiries@sch.life Going to Junk/Spam

If emails from enquiries@sch.life are going to your junk or spam folder, follow these steps to ensure they arrive in your inbox:

For Outlook (Hotmail, Office 365, Live, MSN)

1. Open Outlook and go to the Junk Email folder.
2. Find an email from enquiries@sch.life and right-click on it.
3. Click Not Junk > Mark as Not Junk (this moves it to your inbox).
4. Go to Settings (⚙️ in the top-right corner) > View all Outlook settings.
5. Navigate to Mail > Junk email.
6. Under Safe senders and domains, click Add, then type sch.life and click Save.
7. Under Filters, ensure Only trust emails from my safe senders is not checked (this can block some emails).

For Gmail

1. Open Gmail and go to the Spam folder.
2. Find an email from enquiries@sch.life, open it, and click Not Spam (this moves it to your inbox).
3. Click the three dots (︙) in the top-right corner of the email and select Filter messages like this.
4. Click Create filter and check Never send it to Spam.
5. Click Create filter again to confirm.
6. Go to Settings (⚙️) > See all settings > Filters and Blocked Addresses to ensure the filter is active.

For Apple Mail (iCloud, Mac, iPhone, iPad)

1. Open Mail and go to the Junk folder.
2. Find the email from enquiries@sch.life, swipe left (iPhone) or right-click (Mac), and choose Move to Inbox.
3. Tap on the sender’s name at the top of the email and select Add to VIP (this prioritises the sender).
4. Go to Settings > Mail > Blocked Senders Options and ensure Move to Trash is not selected.

For Yahoo Mail

1. Open Yahoo Mail and go to the Spam folder.
2. Locate the email from enquiries@sch.life, right-click, and select Not Spam.
3. Go to Settings > More Settings > Filters.
4. Click Add new filter, name it SCH Life Emails, and set From contains sch.life.
5. Choose Move to Inbox and click Save.

For Other Email Providers

• Look for the Spam or Junk folder, move the email to Inbox, and mark it as "Not Spam".
• Add enquiries@sch.life to your contacts or safe senders list.
• Check your email provider’s filter settings and whitelist sch.life.

If emails still go to spam, check your email provider’s support page or ask their IT support for further help.